Care homes have IT needs unlike a typical office: 24-hour operation, shift workers, shared devices and growing reliance on digital care records.
Questions to ask a provider
- How will you handle starters and leavers when we have high staff turnover?
- Can staff use individual accounts with MFA without slowing down care?
- Can you survey and improve Wi-Fi across the whole building?
- How are shared tablets secured if one goes missing?
- What happens if our internet connection fails?
Getting the foundations right
Individual accounts, managed devices, good Wi-Fi coverage and tested backups make the biggest difference. See our IT support for care homes page for how we help.