Small businesses have the same IT risks as larger ones but without an IT department. We help owners of businesses with 1 to 15 staff get the basics right: secure accounts, reliable backups, sensible devices and someone to call.
Common problems we help with
- The owner ends up being the IT person
- Personal email accounts used for business
- No backups, or backups nobody has checked
- Buying the wrong equipment or licences
How Compufix solves it
We focus on the handful of things that matter most for a small team and set them up properly once, then keep them maintained. Our £250 minimum retainer covers up to 5 users on Managed IT Support.
Supporting small businesses across Chester, Cheshire and North Wales
Many of the businesses we support are owner-managed, with a handful of staff and no one whose job is IT. Being a small local business ourselves, we understand that every pound and every hour matters. We focus on the basics that protect you most, such as MFA, backups and updates, before suggesting anything more advanced.
What you get
A sensible starting point
A review of your devices, email, backups and security, with a short prioritised list of what to fix first.
Microsoft 365 set up properly
Business email, Teams and shared files configured with the right licences, so you are not paying for features you do not use.
Essential security
MFA on every account, endpoint protection and update management to stop the most common attacks.
Backups you can rely on
Business files and Microsoft 365 data backed up, with restores tested.
Someone to call
A named local provider who knows your setup, rather than a call centre.
Room to grow
Starter and leaver processes and device standards that still work when you double in size.
Who it is for
Sole traders, partnerships and small teams who want professional IT without enterprise complexity.
Benefits to your business
- Less downtime and fewer interruptions
- Predictable monthly IT costs
- One trusted point of contact
- Time back to focus on your business
Pricing
Managed IT Support is £50 per user per month with a £250 minimum. Pay As You Go support is £70 per hour with no retainer.
Typical scope
- Business email and Microsoft 365 set-up
- MFA on every account
- Backup set-up and checks
- Device purchasing advice
- Helpdesk for everyday problems
How it works
- 01
Free consultation to understand your team, systems and pain points
- 02
Onboarding audit of devices, accounts, licences and backups
- 03
Agreed support scope, priorities and fair-use terms in writing
- 04
Ongoing proactive management, helpdesk and regular reviews
Small Business IT Support FAQs
Is managed IT worth it for a tiny business?
For teams of up to 5, the £250 minimum retainer often costs less than a few emergency call-outs a year, and prevents many of them.
Is managed IT support worth it for a very small business?
Managed IT Support has a £250 monthly minimum, which covers up to 5 users. Very small teams with occasional needs often start on Pay As You Go at £70 per hour and move to managed support as they grow.
We only have three staff. Do we really need cybersecurity?
Yes. Small businesses are frequently targeted because they tend to have weaker defences. A few inexpensive controls, especially MFA and reliable backups, remove most of the risk.
Can you help us choose the right Microsoft 365 plan?
Yes. We review how your team works and recommend licences that fit. Microsoft licences are billed separately at Microsoft's rates.
Industries we support with this
Available remotely across the UK, with on-site support in Chester, Cheshire, Wrexham and North Wales.