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Compufix

Microsoft 365 & Cloud

Exchange Online Support

Business email support for Exchange Online mailboxes, shared inboxes and rules.

Exchange Online is the email engine behind Microsoft 365. We fix delivery problems, configure shared mailboxes and keep email running smoothly.

Common problems we help with

  • Emails going to junk or not arriving
  • Full mailboxes
  • Shared inbox permissions confusion

How Compufix solves it

We trace message delivery, fix DNS and policy problems and set up mailboxes the right way.

Who it is for

Businesses using Microsoft 365 for email.

Benefits to your business

  • Staff can work securely from anywhere
  • Licences matched to actual needs
  • Fewer email and login problems
  • Better protected business data

Pricing

Microsoft 365 administration is included in Managed IT Support. One-off work and migrations are quoted as projects. Microsoft licences are billed separately.

What is included

  • Message trace and delivery fixes
  • Shared and resource mailboxes
  • Retention and archiving
  • Distribution lists

How it works

  1. 01

    Review of your tenant, licences, users and security settings

  2. 02

    Clear recommendations with costs before any changes

  3. 03

    Careful implementation, scheduled to avoid disruption

  4. 04

    Handover notes and ongoing administration if required

Exchange Online Support FAQs

Why are our emails going to spam?

Often missing or incorrect SPF, DKIM or DMARC records. We can check and fix these.

Industries we support with this

Available remotely across the UK, with on-site support in Chester, Cheshire, Wrexham and North Wales.

Let's talk about your IT

Book a free, no-obligation consultation. We will listen, review your set-up and recommend the right support.

Call usTalk to an IT Expert