Some jobs need someone in the room: cabling, new equipment, network faults and office moves. We provide on-site IT support across Chester, Cheshire, Wrexham, Flintshire and North Wales.
Common problems we help with
- Hardware failures that cannot be fixed remotely
- New equipment that needs installing
- Network or Wi-Fi faults affecting the whole office
How Compufix solves it
Visits are scheduled around your business. We arrive with a plan and, where possible, the parts needed to finish the job first time.
Who it is for
Businesses within our on-site area of Chester, Cheshire and North Wales.
Benefits to your business
- Less downtime and fewer interruptions
- Predictable monthly IT costs
- One trusted point of contact
- Time back to focus on your business
Pricing
Managed IT Support is £50 per user per month with a £250 minimum. Pay As You Go support is £70 per hour with no retainer.
What is included
- Hardware diagnosis and replacement
- Network and Wi-Fi fault finding
- New device and printer installation
- Office set-up and moves
How it works
- 01
Free consultation to understand your team, systems and pain points
- 02
Onboarding audit of devices, accounts, licences and backups
- 03
Agreed support scope, priorities and fair-use terms in writing
- 04
Ongoing proactive management, helpdesk and regular reviews
On-site IT Support FAQs
How quickly can you visit?
Visit times depend on location and current workload. We will give you an honest timescale when you call.
Industries we support with this
Available remotely across the UK, with on-site support in Chester, Cheshire, Wrexham and North Wales.